This guide explains how you can purchase 1UP products.

All 1UP USA products are sold directly to our customers&#x2014;there are no dealers or retail stores. Simply place your order on our website, and we&#x2019;ll ship it straight to your door.&#xA0;

Where Can I Buy 1UP USA Products?

This article outlines how orders are processed and shipped, including estimated delivery times and what to expect after purchase.

Order Processing Once you place an order, it typically ships from our facility within 1&#x2013;2 business days, unless product delays are otherwise noted.&#xA0;The time it takes to receive your order depends on where it is being shipped.Standard Shipping Standard ground shipping usually takes 1&#x2013;5 days, depending on your location. During checkout, you&#x2019;ll see an estimated delivery time next to each shipping option.Expedited Shipping We also offer faster shipping options, including Next-Day, 2-Day, and Worldwide Expedited (Canada) if you need your order sooner.Tracking Your Order After your order is processed, you&#x2019;ll receive an email with your tracking and package information. A shipping confirmation email will also be sent once your order leaves our facility.Important Note Shipping delays can occur, and delivery estimates may not always be accurate. Please check your tracking information for the most up-to-date status and any updates.

Order Processing and Delivery Times

A simple article detailing our stance on sales and promotions.

SALES POLICY We don&apos;t offer sales and here&apos;s why: While other businesses may focus on temporary discounts, we aim to provide a quality rack at consistent pricing, no matter when you&#x2019;re ready to buy. We only sell our products consumer direct allowing us to sell them as close to wholesale price as possible for everyone, all year long. By avoiding the fluctuating nature of sales, we eliminate the need for inflated original pricing and ensure that your investment in our products remains valuable today, tomorrow, and beyond. Our pricing reflects the real costs of creating quality products made right here in the Midwest.&#xA0;When you&apos;re ready to invest in a 1UP USA product, you&apos;re choosing a product that&apos;s built for the long haul. From material selection to hardware, every aspect of our rack is designed to withstand the test of time. And should something go wrong (stuff happens!), every part we make is available to purchase as a replacement part so your rack will safely transport your bike and gear for many, many years to come.&#xA0; BARGAIN GARAGE If you&apos;re hoping to snag a product below retail pricing, we offer lightly used or blemished items in our&#xA0;<a href="https://1up-usa.com/product-category/bargain-garage/" target="_blank">Bargain Garage</a>. We reload the garage a few times a year and announce the timing via our email list. Be sure to&#xA0;<a href="https://1up-usa.com/subscribe/" target="_blank">subscribe</a>&#xA0;so you don&#x2019;t miss the next reload!&#xA0;

Does 1UP USA Run Sales?

Submit this form to message our Customer Service team directly. We will get back to you during business hours (excludes holidays).

▪️Customer Service Hours: Mon-Fri, 7am-5pm CST
▪️Showroom Hours: Mon-Fri, 8am-4pm CST

Call our Customer Service team directly. If you aren't able to reach us, we will get back to you during business hours (excludes holidays).

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Where Can I Buy 1UP USA Products?

Order Processing and Delivery Times

Does 1UP USA Run Sales?