All of our products are sold direct to consumer. We do not have dealers or retailers. Orders are placed on our website and then the product is shipped right to you.

All of our products are sold direct to consumer. We do not have dealers or retailers. Orders are placed on our website and then the product is shipped right to you.

How/where do I purchase 1UP USA products?

Where the product is shipping will determine how long it takes to receive. Once an order is placed, it will typically ship from our facility in 1-2 business days. Unless product delays are otherwise stated. Standard ground shipping is an estimated 1-

Where the product is shipping will determine how long it takes to receive.Once an order is placed, it will typically ship from our facility in 1-2 business days. Unless product delays are otherwise stated.&#xA0;Standard ground shipping is an estimated 1-5 days, depending on your location. There will be a delivery estimate at checkout next to each shipping method.&#xA0;We do offer next day, 2 day, and worldwide expedited (Canada) shipping if you would like to expedite shipping.<hr>You will receive an email with your tracking and package information once the order is processed. When the order ships, you will receive a shipping confirmation email as well.&#xA0;*Shipping delays can happen and delivery estimates may not be accurate. Please check your tracking information once provided for and delays/updates*

How long does it take to get 1UP USA products?

We do not offer sales and here's why: While other businesses may focus on temporary discounts, we aim to provide a quality rack at consistent pricing, no matter when you’re ready to buy. We only sell our products consumer direct allowing us to sell t

We do not offer sales and here&apos;s why: While other businesses may focus on temporary discounts, we aim to provide a quality rack at consistent pricing, no matter when you&#x2019;re ready to buy. We only sell our products consumer direct allowing us to sell them as close to wholesale price as possible for everyone, all year long. By avoiding the fluctuating nature of sales, we eliminate the need for inflated original pricing and ensure that your investment in our products remains valuable today, tomorrow, and beyond. Our pricing reflects the real costs of creating quality products made right here in the Midwest&#xA0;When you&apos;re ready to invest in a 1UP USA product, you&apos;re choosing a product that&apos;s built for the long haul. From material selection to hardware, every aspect of our rack is designed to withstand the test of time. And should something go wrong (stuff happens!), every part we make is available to purchase as a replacement part so your rack will safely transport your bike and gear for many, many years to come.&#xA0;If you are hoping to snag a product below retail pricing, we do offer lightly used or blemished items in our <a href="https://1up-usa.com/product-category/bargain-garage/" target="_blank">Bargain Garage</a>. We reload the garage a few times a year and announce the timing via our email list. Be sure to <a href="https://1up-usa.com/subscribe/" target="_blank">subscribe</a> so you don&#x2019;t miss the next reload!&#xA0;

Does 1UP USA run sales?

Submit this form to message our Customer Service team directly. We will get back to you during business hours (excludes holidays).

▪️Customer Service Hours: Mon-Fri, 7am-5pm CST
▪️Showroom Hours: Mon-Fri, 8am-4pm CST

Call our Customer Service team directly. If you aren't able to reach us, we will get back to you during business hours (excludes holidays).

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How/where do I purchase 1UP USA products?

How long does it take to get 1UP USA products?

Does 1UP USA run sales?